Returns & FAQ

NO RETURNS OR REFUNDS OR EXCHANGES.

Donations and Tips Cancellation Policy

Please note that donations and tips are non-cancellable and non-refundable. Once you have completed your checkout for donations or tips, we cannot cancel or refund it.

Locked Messages Refund Policy

Locked messages are non-refundable. Once you have completed your checkout payment, we cannot cancel or refund your locked message. If you have issues accessing the locked message after payment, please contact us at mowiththefrobusiness@gmail.com  We’ll be happy to troubleshoot the problem and try find a solution for you. 

Accepted Payment Methods

We accept payments via credit/debit cards, PayPal, Google Pay, Apple Pay, and depending on your location, we also accept Klarna/AfterPay and local payment methods. 

International Orders

A remote Area Surcharge is applied per shipment when the international delivery or pick up destination is remote.